IOR is going through a re-alignment and streamlining exercise.
In the past 4 years, IOR has been offering services around general leadership development and workplace learning. In the process, we learned that the No. 1 challenge that keeps our customers awake at night is how to continuously generate sales and keep their businesses healthy. Any learning and development that is not targeted to enable this purpose will be met with limited motivation or impact.
2019 has been a watershed year in our opinion. With the upsurge of technology advancement and heightened volatility in the global market, business owners and leaders are feeling more and more overwhelmed. The duration of 'stability' is getting so short, business innovation becomes the make-or-break factor for business to survive. Being able to gain the trust of customers and selling from a customer centric perspective has become critical to thrive.
Unlike the multinational corporations (MNCs), most small and medium enterprises do not have the resource to set up different departments for business strategy, marketing, sales, account management...etc. It is often handled by the manager or boss directly.
Having been a business development person for the past 20 years, I decided this is probably where I can add the most value to my customers. And the micro, small and medium size enterprises are the ones that can benefit most from a boutique consulting practice like us.
With the new focus, our customers can expect to walk away with:
- Leadership Alignment: Setting the vision, mission and values (VMV)
- Strategy Design: Insights into how the market works; identifying a differentiation strategy that is aligned with the VMV
- Business Enablement: Being able to take the strategy to market and sell it well
These are fundamental but critical areas targeting at enabling the business development value chain.
It is also my belief that organisational learning and development has to serve the purpose of enabling business. We look forward to being an even stronger sidekick for our clients.