COLLECTING INSIGHTS, DEVELOPING FORESIGHTS
Developing Ability for Market Responsiveness
Market Research and Strategy
Our research approach is the most time and cost effective way to mine quality information and to answer difficult questions.
Expert and Stakeholder Interview
Rapid learning through experts on the ground
Establishing the ground with secondary research
To supplement and validate information from our Expert & Stakeholder Interview process, we help you research and curate publicly available information, so that you have the highest quality body of evidence and market knowledge to underpin your strategies.
Facilitate Stakeholder Conversations
Synthesise Insight, Develop Foresight
Starting with a rigorous diagnostic tool, Market Responsiveness Index™(MRI™) , we will work with you to facilitate your employees' understanding of the customers
Facilitate strategy workshops with your stakeholders, i.e. employees, customers or business partners.
Market Responsiveness Index™
How market responsive is your leadership team and organisation?
It is the only tool in the market that can help you measure and understand where you are today from a desirable customer-centric culture by engaging and acting upon employee feedback to create better customer experiences.
Your MRI™ score is benchmarked against a global database of more than 200 companies across industries and geographies. You will see how your business measures up against the best (and the worst) so you can predict your business performance.
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