Bring Trust Back Into Business
Elevate the Conversational Intelligence in Leaders, Organisations and Ecosystems
Conversations Creates Reality
Trust skyrockets the power of relationships
Trust is the glue of society. When trust is high, we create more together. And because we live in a digitised, volatile and borderless world, trust is now the critical ingredient in the ability to build authentic and productive commercial relationships, online or offline, anytime, anywhere.
At the most basic level, everything begins with conversation. The quality of conversation affects the quality of our relationships, which in turn impacts on the quality of our culture and the business we do. Our increasingly wired world means we are losing the basic awareness and skills to really converse with people, face-to-face or digitally.
We help our clients foster authentic and profitable relationships through our expert use of specialist interventions that model and nurture trust. Our most popular tool is Conversational Intelligence®.
Rehabilitating our Interaction Dynamics
Conversations goes beyond words we speak, It is really interaction dynamics between people. It is a manifestation of our belief system, our fears, our desires....and bad habits and it affects ourselves and impacts on people we interact with.
As adults, we tend to conform so much to the society we lose our ability to interact authentically and meaningfully over time We need to 'rehabilitate' ourselves by coming back to a clean slate to relearn conversations.
How we do it
We start instilling a high trust culture by elevating the Conversational Intelligence® (C-IQ®) of the entire organisation. C-IQ® is not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success.
The program is transformational and measurable simply because high C-IQ® organisations produce high performing teams, leaders and individuals.
The D.R.I.V.E. Roadmap
We follow a tried, tested and trusted process
Validate changes & measure success to sustain new culture
Why C-IQ® works
C-IQ® help you regulate both yours and your colleagues' "in-the-moment" mental and emotional states, giving you strategies and ways to interact more effectively with people. Based on neuroscience research, C-IQ® provides a framework for understanding which conversations are likely to trigger lower, more primitive emotional responses and which conversations are likely to activate higher-level intelligence such as trust, integrity, empathy, and good judgement.
C-IQ® makes complex scientific material simple to understand and apply through a wealth of easy-to-use resources, examples, conversational rituals and practices for every member of your workforce.
What is C-IQ® 's pedigree?
C-IQ® is developed by Judith E. Glaser, author, organisational anthropologist and one of the top 15 coaches in the world, as chosen by 2017 Marshall Goldsmith’s Top Coaches Project. Janet Lim, chief strategist and founder of IOResources, trained directly under Judith and is a certified practitioner of C-IQ®.
C-IQ® has been cited in CBS Morning News NBC’S Today Show, ABC World News, The New York Times, USA Today, The Wall Street Journal, Harvard Business Review, Huffington Post, Crain's and AMA World.
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